IP Telephony Systems

AVAYA - Powerful Networking Portfolio

Reaching the Avaya vision of plug-and-play communications means changing the dynamics among people, applications, and the foundational network to achieve a context-aware collaboration that is always-on, simplified and virtualized.

The key concept of the Avaya data networking solutions vision is the fit-for-purpose network. As real-time communications continue evolving to IP telephony, the data network begins to facilitate communications-enabled business services, while transporting other critical business applications. Avaya delivers some of the most advanced technologies available, enabling enterprises to build dependable networks with a significant ROI. The Avaya Networking portfolio offers:

Ethernet Switches: This range of core and access switches supports from entry-level branch offices (through premium high-performance Wiring Closet) to Campus Core and Data Center applications.
Branch Routers: Our integrated routers, gateways, and appliances allow enterprises to reliably and securely connect branch sites.
Wireless Networks: This cost-effective and scalable solution enables enterprises to deploy wireless coverage. Both overlay and unified wired/wireless deployments are supported.
Access Control: These solutions provide policy decisions to enforce role-based access control to the network.
Network Management: Our support of data and voice networks simplifies management requirements across functional areas.
Collaboration Pods: We combine server, storage, virtualization, and networking components in easy-to-order, easy-to-deploy, and ready-to-operate packages. Pods deliver maximum Avaya application performance, and can support private or public cloud solutions.

The portfolio is available globally in all industries with particular strength in healthcare, education, hospitality, and financial services, as well as to local and state governments.

AVAYA Ethernet Routing Switches

Ethernet Switches: This range of core and access switches supports from entry-level branch offices (through premium high-performance Wiring Closet) to Campus Core and Data Center applications.
Branch Routers: Our integrated routers, gateways, and appliances allow enterprises to reliably and securely connect branch sites.
Wireless Networks: This cost-effective and scalable solution enables enterprises to deploy wireless coverage. Both overlay and unified wired/wireless deployments are supported.
Access Control: These solutions provide policy decisions to enforce role-based access control to the network.
Network Management: Our support of data and voice networks simplifies management requirements across functional areas.
Collaboration Pods: We combine server, storage, virtualization, and networking components in easy-to-order, easy-to-deploy, and ready-to-operate packages. Pods deliver maximum Avaya application performance, and can support private or public cloud solutions.

The portfolio is available globally in all industries with particular strength in healthcare, education, hospitality, and financial services, as well as to local and state governments.

Avaya Networking

An introduction to the Avaya Networking portfolio and how these products support critical networks with performance, reliability, and security.

Ethernet Switches

This portfolio of ethernet and network switches offers core and access products for entry-level Branch Offices through high-performance Enterprise Wiring Closet, and for Campus Core and premium Data Center applications.

Ethernet Routing Switch 2500 Series

The Ethernet Routing Switch 2500 Series is a range of energy-efficient, cost-effective Fast Ethernet switches suitable for branch office and entry-level enterprise wiring closet deployments.

Ethernet Routing Switch 3500 Series

The Ethernet Routing Switch 3500 Series is a series of compact Ethernet switches designed for small and medium enterprises, branch offices, and open environments requiring silent operation.

Ethernet Routing Switch 4000 Series

Designed for mainstream enterprises looking to evolve their unified communications capabilities, these fast Ethernet and Gigabit Ethernet switches are energy efficient and designed for enterprise wiring closets.

Ethernet Routing Switch 5000 Series

Designed for enterprise data center, wiring closet and small core applications, this versatile family of stackable Ethernet switches offers high levels of performance and a range of advanced capabilities.

Ethernet Routing Switch 8000 Series

This versatile range of Ethernet routing switches provides medium to large enterprises with high levels of performance and reliability suitable for core, wiring closet, and data center applications.

Virtual Services Platform 9000

Virtual Services Platform 9000 is an advanced hardware platform that delivers the highest levels of performance, scalability, high-speed port density, and reliability for demanding, large scale data center and campus core deployments.

Virtual Services Platform 7000

This top-of-rack data center switch delivers high-density 10GbE, network virtualization, converged storage, and multi-terabit stacking.

Virtual Services Platform 4000 Series

The Virtual Services Platform 4000 delivers full-featured network virtualization capabilities in a low-cost platform that is optimized for small locations.

Network Management

Avaya data center and network management provides comprehensive capabilities across voice, data, and multimedia applications, utilizing a set of common services.

Avaya Data Solutions Management

This integrated suite of tools provides unified management capabilities across the data network—including switches, routers, and wireless LAN devices.

Wireless Networks

Avaya offers the latest 802.11n wireless standard with a new and truly unified wireless/wired architecture that delivers wired performance to wireless users at a lower total cost.

Wireless LAN 8100 Series

Combining the latest 802.11n standard with a truly unified wired/wireless architecture, the WLAN 8100 Series leverages Avaya rich voice, networking and wireless heritage to offer a fit-for-purpose solution for enterprises requiring business quality voice, video, and UC over wireless.

Avaya Virtual Enterprise Network Architecture (VENA) enables enterprises to build and operate next-generation architectures, such as a Private Cloud. VENA brings together complementary capabilities—some well established, some new and emerging—to create strategic, fit-for-purpose, business-centric solutions.

Our VENA strategy promotes network availability, performance, and simplicity, as well as IT and business agility. VENA helps improve a typical corporate network with higher levels of uptime and throughput, and lower levels of complexity and cost. With VENA, Avaya can help achieve more IT effectiveness for every IT dollar our customers invest.

Our virtualization solutions include the proven VENA Switch Clustering and the innovative VENA Fabric Connect, based on Shortest Path Bridging, a technology jointly standardized by the IEEE and the IETF.

Leveraging VENA capabilities, enterprises can take an evolutionary approach to network transformation, progressively adding relevant functionality to networks and achieving higher levels of service delivery.

Accelerating the Deployment of Virtualized Applications in the Data Center

Avaya Collaboration Pods are turnkey solutions consisting of virtualized server, storage, networking and management components all fine-tuned to deliver maximum performance of Avaya application solutions over the underlying data center infrastructure.

Lippis Report Podcast: Avaya Virtual Enterprise Network Architecture Overview

This podcast highlights the benefits of the Virtual Enterprise Network Architecture and the business outcomes its customers are gaining from its deployment.

Lippis Report Podcast: Avaya Virtual Services Platform 7000 and Virtualization Provisioning Service Overview

Listen to this podcast to learn how we expanded our cloud computing portfolio with the recent release of the Virtual Services Platform 7000 top-of-rack switch and our new Virtualization Provisioning Service management software.

Podcast: The Case for Shortest Path Bridging

This podcast features Roger Lapuh and Paul Unbehagen of Avaya and Peter Ashwood-Smith of Huawei Technologies and focuses on Shortest Path Bridging (SPB). The IEEE standard offers a successor to Q-in-Q bridging and delivers L2 mulitpath technology.

Case Study: Sochi 2014 Olympic Winter Games

Avaya has been named by the Sochi 2014 Organising Committee as the Official Supplier of Network Equipment for the Sochi 2014 Winter Games.

AVAYA Unified Communications Portfolio :

Enterprises of all sizes depend on Avaya for unified communications solutions and technology that improve efficiency, collaboration, customer service―and ultimately competitiveness. Unified Communications simplify the proliferation of technologies that businesses deal with every day. Our people-centric solutions integrate voice, video and data, enabling users to communicate and collaborate in real time, in the mode best suited to each interaction. This eliminates inefficiencies in communications to make organizations more productive and responsive.

Avaya also offers an open software platform for quickly developing multi-vendor Unified Communications and Communications Enabled Business Process (CEBP) applications. Avaya provides solutions and supporting services directly and through its channel partners.

Avaya Notification Solution

The Avaya Notification Solution helps businesses and agencies communicate better about critical events. When an event occurs, alerts are sent to predefined groups or individuals, who can respond rapidly with status and feedback.

Avaya one-X® Communicator

This rich Unified Communications client provides users with simple, intuitive access to everyday communications tools.

Avaya one-X® Mobile

This softphone client lets mobile users quickly connect to the right people, at the right time, through a broad choice of mobile devices.

Mobility and End User Clients

This family of Avaya communications applications and collaboration tools gives users intuitive access to everyday communications that can help increase productivity.

Unified Messaging

The Avaya Unified Messaging platform provides call answering, voice messaging, and speech capabilities.

VDI Communicator

This Avaya software solution resolves the challenges of using VDI to deploy and support Unified Communications on end-user desktops.

Video and Conferencing

Enable faster, more effective collaboration inside the enterprise and externally with these conferencing solutions for desktops, meeting rooms, and mobile devices.

Avaya Aura® Conferencing

Avaya simplifies real-time collaboration for everyone. Our highly scalable audio, video, and web conferencing solution uses intelligent architecture to dramatically reduce bandwidth. We make it easy and practical to use video and share content across a mobile and dispersed enterprise.

Avaya Flare® Experience

This multimedia collaboration tool provides one-click access to integrated audio, video, and web collaboration. Help increase the performance of on-the-go teams by providing them access to multi-party conferencing, social media, presence, instant messaging, and more.

AvayaLive™ Engage

AvayaLive™ Engage is an immersive web environment that lets users collaborate and interact online as if they were actually together. In an AvayaLive™ Engage session, participants use custom avatars to move through rooms, share information, and work.

Meeting Exchange

This in-house solution combines audio conferencing capabilities from Avaya with market-leading collaboration tools.

Scopia® Desktop and Mobile Applications

Extend a room’s video conferencing system deployment to remote and desktop users. Connect to a virtual video conference room from anywhere. Users can participate in voice and video communications and content sharing.

Scopia® Video Conferencing Infrastructure

This hardware and software combination supports media processing for advanced video conferencing room system devices and delivers high scalability and distributed processing for desktops and mobile deployments.

Scopia® XT Video Conferencing

This video conferencing portfolio includes network video infrastructure, video conference endpoints, and video management software.

Phones

Browse Avaya telephone systems and feature-rich, high audio quality business phones. Explore a range of models that suit employees at every level.

1100 Series IP Deskphones

These ergonomically designed IP Deskphones are available in a range of models to suit employees at every level of business.

1200 Series IP Deskphones

These IP Deskphones offer softkeys, speakerphones, advanced audio quality, headset support, and an integrated Ethernet switch for single drop desktop wiring.

1400 Series Digital Deskphones

For a wide range of users, these phones offer a contemporary design with advanced audio technology and productivity enhancing features..

1600 Series IP Deskphones

1600 Series IP Deskphones deliver basic communications features at an attractive price point. These phones are ideal for enterprises and call centers alike, and can be deployed alongside other Avaya telephones.

2000 Series IP Deskphones

This versatile series of IP Deskphones deliver business-grade telephony features and applications.

2250 Attendant Console

This fully digital attendant console delivers efficient, high-speed call processing.

3700 Series DECT Handsets

This family of mobile handsets delivers high-quality wireless voice communications to employees who roam within a building or campus.

3900 Series Digital Deskphones

Improve productivity with these phone models that offer an easy-to-use interface, call logging, self-labeling keys, simplified administration, and more.

4000 Series DECT Handsets

These handsets provide mobility across the workplace, allowing employees to stay connected via the wireless network as they move through a building or campus.

7000 Series Digital Deskphones

The 7000 Series Digital Deskphones set the standard for durability, reliability, and flexibility. These phones offer a wide range of user-friendly features to suit front desks, conference rooms, supervisors, and mobile workers.

7400 Series DECT Handsets

The 7400 Series DECT Handsets seamlessly extend the features and applications of Avaya Business Communications Manager to provide wireless communications. The handsets offer cost-effective, high-quality multi-cell roaming capabilities within and around the office environment.

9400 Series Digital Deskphones

These phones have a smart design, delivering crystal-clear sound and a full suite of communications features

9500 Series Digital Deskphones

With full-featured, durable, highly reliable communications solutions, these phones meet the different needs of many users.

9600 Series IP Deskphones

Ranging from the 9601 to the 9670G, the 9600 Series addresses the unique needs of different users. These IP Deskphones help drive increased employee productivity.

Conference Phones

Avaya Conference Phones are ideal for spontaneous collaboration in meeting rooms, breakout rooms, and conference rooms.

IP DECT Phones

These mobile IP DECT handsets deliver high-quality wireless voice communications to employees who roam within a building or campus. They offer all the benefits of the DECT standard, including high security, scalability, and low-power consumption.

IP Wireless Phones

Avaya IP Wireless Phones transform businesses with improved productivity and responsiveness through advanced mobile communications over wireless LANs.

Platform and Infrastructure

This flexible and scalable portfolio of call and feature servers includes our flagship Avaya Aura®, SIP-based session management solutions, PBX systems, gateways, and servers—everything required to build an enterprise architecture for business communication and collaboration.

Avaya Aura® Platform

Avaya Aura® Platform is our core communications platform supporting unified communications and contact center solutions for midsize to large enterprises, and enabling SIP-based session management.

Avaya Aura® Virtualized Environment

Avaya Aura® applications are approved by VMware as ready for integration into any VMware compatible network.

Avaya Agile Communication Environment™

Avaya Agile Communication Environment™ software dramatically simplifies and accelerates the process of integrating multi-vendor systems with business applications.

Avaya Aura® Solution for Midsize Enterprise

Avaya leverages virtualization technology to deliver end-to-end Unified Communications on a small-footprint, energy-efficient, easy-to-manage platform.

Collaboration Pods

Ready for turnkey deployment, our Collaboration Pods combine applications, servers, storage, virtualization, networking, and management components in easy-to-deploy and ready-to-operate packages.

Common Servers

Avaya leverages the HP® ProLiant DL360 G7 and the Dell® PowerEdge R610 servers to provide the reliability, scalability, and processing power required for Avaya communications solutions.

Communication Server 1000

This tightly integrated access element of Avaya Aura® is a full-featured IP-distributed telephony communications system. It provides the benefits of a converged network, with consolidated routing, dial plan, and system management.

Avaya Aura® Application Server 5300

The Avaya Aura® Application Server 5300 is an enterprise solution for pure standards-based SIP environments within the US federal government.

Gateways

Avaya offers a full range of media gateways designed to enhance the benefits of IP telephony for businesses of every size.

Servers

Designed for reliability in the most demanding communications environments, the Avaya line of communications and media servers feature industry-standard processors running the Linux operating system.

AVAYA Powerful Contact Centers Portfolio

Customer Experience Management

A revolution is underway in customer service, being driven by new generations of consumers, new modes of communication, and consumer adoption of social media. To address these changes, companies need an end-to-end approach to managing their customer experience that helps them leverage the latest in best practices and enabling technologies alongside their existing resources.

Customer Experience Management is the driving force for the Avaya Contact Center strategy. Our focus is to help organizations create competitive advantage by delivering a differentiated customer experience.

Avaya Aura® Contact Center Demo

See how Avaya helps you keep up with an evolving business environment by focusing on experience management. Experience management lets customers contact you through multiple media types, improving agent and supervisor efficiency, and your customer service overall.

Proactive Outreach Manager Demo

Proactive Outreach Manager helps you get the most out of your technology investment—reducing costs while elevating the customer experience. Contact Center solutions like automated welcome e-mails, notification calls, and text reminders contribute to increased customer satisfaction and revenues for your business.

Contact Center Control Manager Demo

See how Contact Center Control Manager provides seamless integration with centralized administration to the Avaya Aura® Contact Center Suite.

Workforce Optimization Demo

Watch an overview of Avaya Aura® Workforce Optimization, an analytics-driven solution that helps organizations capture, analyze, and act on data to improve workforce performance, customer interactions, and customer service processes.

AVAYA Small and Midsize Businesses Portfolio:

For small and midsize businesses—a five-person start-up, a still-growing 250-employee company, a midsize enterprise with 1,000 people in multiple locations—Avaya solutions offer the right communications and collaboration capabilities to fit needs, budget, and available resources.

From basic telephony to the most sophisticated unified communications and contact center capabilities, Avaya solutions offer growing businesses flexibility, mobility, cost-effective scalability, and investment protection. Collaborate in real-time, more effectively, via virtually any device. Connect anytime, anywhere with associates, customers and partners—in the office, at home, or en route. See how the right business communications solutions can help you boost both productivity and customer satisfaction.

Watch Avaya IP Office Demos

See how Avaya IP Office can enhance collaboration and increase productivity for your business.